Business Travel Consultant - Galileo
other jobs Travel Trade Recruitment
Added before 4 Days
- England,London
- full-time
- £29,000 per annum
Job Description:
Are you an expert in using GDS Galileo?
Do you have experience as a Business Travel Consultant?
We are currently recruiting for a Travel Management Company in London who are looking for a Business Travel Consultant to join their growing team. You will be servicing a portfolio of SME and HNWI clients using Galileo. They are offering a competitive starting salary and fully remote working.
DUTIES:
* Deal with enquiries including complex itineraries received by phone or email from start to finish including flights, accommodation, car hire, rail and ancillaries.
* Offer the best solution for each customer whilst optimizing profit opportunities.
* Provide quotes, book, issue tickets and reissue tickets for all fares worldwide (including published fares, nett fares, CAT35 fare, route deals), as well as refunds using Galileo.
* Manage queues and issue tickets prior to deadline, as well as handle schedule changes from airlines and amend itineraries according to clients’ changes.
* Provide solutions and advice to clients in an efficient and professional manner delivering a premium quality, ruthlessly efficient service experience that is both consistent and reliable and aligned to the attributes of the Company brand.
* Ensure all company and traveller profiles, policy and quality control scripts are up to date.
EXPERIENCE REQUIRED:
* Experience working on Galileo is essential
* Excellent fares knowledge including manual fare construction
* Competency in all ticketing processes including re-issues, revalidations and refunds
* Knowledge of international travel products, geography and current affairs
* Knowledge of ancillary services
* Good written English with the ability to write professionally to customers
* Strong interpersonal skills with the desire and ability to develop others
* A drive to solve problems for customers and team members
* A high level of professionalism and flexibility and a strong work ethic
THE PACKAGE:
* Starting salary of £29,000
* Fully remote working
INTERESTED?
To apply for this position please Click ’apply’ or email your CV to
Do you have experience as a Business Travel Consultant?
We are currently recruiting for a Travel Management Company in London who are looking for a Business Travel Consultant to join their growing team. You will be servicing a portfolio of SME and HNWI clients using Galileo. They are offering a competitive starting salary and fully remote working.
DUTIES:
* Deal with enquiries including complex itineraries received by phone or email from start to finish including flights, accommodation, car hire, rail and ancillaries.
* Offer the best solution for each customer whilst optimizing profit opportunities.
* Provide quotes, book, issue tickets and reissue tickets for all fares worldwide (including published fares, nett fares, CAT35 fare, route deals), as well as refunds using Galileo.
* Manage queues and issue tickets prior to deadline, as well as handle schedule changes from airlines and amend itineraries according to clients’ changes.
* Provide solutions and advice to clients in an efficient and professional manner delivering a premium quality, ruthlessly efficient service experience that is both consistent and reliable and aligned to the attributes of the Company brand.
* Ensure all company and traveller profiles, policy and quality control scripts are up to date.
EXPERIENCE REQUIRED:
* Experience working on Galileo is essential
* Excellent fares knowledge including manual fare construction
* Competency in all ticketing processes including re-issues, revalidations and refunds
* Knowledge of international travel products, geography and current affairs
* Knowledge of ancillary services
* Good written English with the ability to write professionally to customers
* Strong interpersonal skills with the desire and ability to develop others
* A drive to solve problems for customers and team members
* A high level of professionalism and flexibility and a strong work ethic
THE PACKAGE:
* Starting salary of £29,000
* Fully remote working
INTERESTED?
To apply for this position please Click ’apply’ or email your CV to
Job number 1130114
metapel
Company Details:
Travel Trade Recruitment
Travel Trade Recruitment was established in 2001 and has grown into one of the largest and most reputable travel recruitment consultancies in the UK W...